There is a known issue with the new Zwift Fitness App update. Zwift is also aware and is working on a fix. The new Zwift update has an error with the Bluetooth connection and the ability to automatically adjust resistance on many different exercise machines including 3G Cardio. This error is only in relation to using the Zwift app and will not affect the performance of our 3G Cardio machines outside of using the Zwift app.
3G Cardio has been selected as a Silver Partner in the Kinomap Partnership Program. Enjoy Kinomap on your tablet or mobile device on your FreeSync™ enabled 3G Cardio Fitness Equipment.
What you need to know about Bluetooth®:
NOTICE: This treadmill console is equipped with an FTMS Bluetooth® interface. Please take note that your mobile device or tablet needs to be compatible with the Bluetooth® interface (Bluetooth® 4.0 or above). To use training apps, you will have to activate (turn on) the Bluetooth® function on your mobile device (tablet or smart phone) and start the fitness app.
IMPORTANT! Once you turn on the Bluetooth® feature on your device, open the fitness app of your choice and follow the instructions. The app should explain to you the order of events for connecting to the treadmill. Please follow the instructions given in the app.
The specific Bluetooth name of your 3G Cardio treadmill will be “3G CARDIO XXXX” – the X will represent the last 4 digits of your treadmill serial number”.
Please note that some fitness apps may have the ability to control the treadmill INCLINE but never SPEED. This is designed for your safety.
Kinomap™ and Zwift ™ are examples of some fitness apps you can try out. Please note that these apps are produced by 3rd party designers. 3G Cardio cannot endorse or approve any 3rd party design software or their success, accuracy, privacy or safety. We also do not track changes in 3rd party software so what may work today with our machines may not work tomorrow.
What you need to know about Bluetooth®:
NOTICE: This console is equipped with an FTMS Bluetooth® interface. Please take note that your mobile device or tablet needs to be compatible with the Bluetooth® interface (Bluetooth® 4.0 or above). To use training apps, you will have to activate (turn on) the Bluetooth® function on your mobile device (tablet or smart phone) and start the fitness app.
Important! Once you turn on the Bluetooth® feature on your device, open the fitness app of your choice and follow the instructions. The app should explain to you the order of events for connecting to the bike. Please follow the instructions given in the app.
You will find the specific Bluetooth® name of your bike on a small sticker on the back of the console.
You can search for fitness apps in the Google Play Store or Apple iOS App Store.
Kinomap™, Zwift™ and iCardio™ are examples of some fitness apps you can try out. Please note that these apps are produced by 3rd party designers. 3G Cardio cannot endorse or approve any 3rd party design software or their success, accuracy, privacy or safety. We also do not track changes in 3rd party software so what may work today with our machines, may not work tomorrow.
Please understand that every device and every app is different. Some apps may work perfectly, some apps may not work at all. Once powered on, your 3G Cardio machine will send out a Bluetooth® signal and your mobile device or tablet will find it. What happens after that depends on your device and the app you choose.
My device is not recording data correctly, or not at all. How do I fix this?
Make sure your bluetooth enabled device, such as your tablet or smartphone, has all the required software updates installed. In addition, make sure your app that you’re connecting to your 3G Cardio product is also up to date by downloading the latest version of the app. In many cases, this will solve most connectivity issues.
Determine software version of your bike:
Step 1: Power the 3G Cardio Elite RB X and press the START * STOP button.
Step 2: Hold RESET button for up to 5 seconds.
Step 3: Your software version will be displayed in the center of the screen. Example “1.2”.
Step 4: If your bike display does not read “1.3,” then an update is available (if your bike is equipped with Bluetooth®).
Software update procedure:
Step 5: Download “I CONSOLE” app from the app store (this will only be used for updates. Sorry for any grammatical errors in this app – this is not our design, but it will do what is needed.)
Step 6: Create an account – verify email address – Log back into “I CONSOLE” app.
Step 7: Click on Get Started (below the I Console Logo)
Step 8: Press the tab for QUICK START and select 3G Cardio RB from the drop-down list.
Step 9: Once you pair your bike to the app, go back to the home screen. You may need to close the app and re-open.
Step 10: Select the three bars in the top left corner and choose the Setting tab.
Step 11: At the bottom of the menu, click on Update Device.
Step 12: Select 3G CARDIO from the device list. If an update is available, you will be prompted to download an Update at the bottom of the screen.
Once the download is updated, your bike will now be upgraded to version 1.3.
Address: 14647 So. 50th. St., Suite
110 Phoenix, Arizona 85044
Phone: 1-888-888-7985
E-mail: support@3gcardio.com
Sign up to get the latest news, updates and more.
Address: 14647 So. 50th. St., Suite
110 Phoenix, Arizona 85044
Phone: 1-888-888-7985
E-mail: support@3gcardio.com
Sign up to get the latest news, updates and more.
IMPORTANT: You must have an existing PayPal.com account to checkout with PayPal and apply for financing. You will need your PayPal.com login username and password to proceed. Visit this website to create a PayPal account if you do not already have one: https://www.paypal.com/us/webapps/mpp/sem/account-selection-signup
On the checkout page, select the PayPal button for your payment.
We sell every day at our lowest price on
3GCardio.com.
No “mark it up to mark it down” games played here; we think that stinks!
No worries that what you buy today will be sold at a lower price tomorrow.
Our 6-month guarantee? Within 6 months from your date of purchase, if we offer
a lower price on your exact model then we will send you a check for the difference.
If you see a better price, just let us know. Happy shopping!
